Frequently Asked Questions
UrbanLabs is an online platform where you can search, compare, and book diagnostic tests like blood tests, USG, CT scans, MRI, and health packages at discounted prices.
Simply select your test from the website, choose a lab, pick a convenient time slot, and confirm your booking online.
Yes. UrbanLabs provides exclusive discounts by partnering with trusted labs, ensuring you get accurate tests at affordable prices.
Most reports are available within 24–48 hours, depending on the type of test. Reports are shared securely online and can also be collected from the lab.
Yes. We only partner with certified and reputed diagnostic centers to ensure accuracy, reliability, and patient safety.
Yes. Your booking is completely secure. You can even choose to pay directly at the lab before the test if you prefer.
Routine blood tests and health check-up packages: Prescription usually not required.
CT scans and MRIs: Prescription required.
Ultrasound (USG) for Obstetrics (pregnancy scans): Prescription is mandatory as per medical guidelines.
Yes, for many blood tests and health packages, home sample collection is available. Availability may vary by location and lab.
Yes, you can reschedule or cancel your booking by contacting our support team or the lab directly (subject to lab policies).